Efficient use of working time is a key driver of successful development in the retail sector. This is why the leaders of retail businesses pay more and more attention to improving labor productivity and the overall HR efficiency. To that end, retailers widely use portable technology (laptops and smartphones) and various online services (email, CRM, mobile apps) allowing the employees to work offsite.
One of the key benefits of online services is the uninterrupted availability of information, resources, and tools required for performing the job. This may prove even more important in case of remote work or frequent business trips and other mobility.
However, zealous efforts to revamp business processes involving mobile devices and online services may drain the company’s resources. The IT infrastructure of modern companies develops too slowly to keep up with the progress in the industry and keep up with the current global trends.
That said, retailers rely on the services of accredited certificate authorities more often than other businesses. Electronic signatures are widely used in electronic document management, electronic procurement and supply management, and interactions with government agencies.